Contact Nikki 07484076186
Delivery on all orders from our Tool Zone sites will be sent on a 3-5 day service, we endeavour to get your goods to you as soon as possible but remind all our customers that our prices are kept so low via direct orders to the tool manufacturers rather than stocking tools and equipment ourselves. This ensures the best and lowest prices will always be offered by Tool Zone.
All orders received before 3pm will be activated the same day, orders received after 3pm will be activated on the next working day. (A working day is any day other than weekends and bank or other public holidays)
Please ensure there will be someone available at your delivery address to sign for your parcel otherwise a card will be left and you will either need to collect your parcel from the Royal Mail sorting office or rearrange the delivery.
Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, we will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In case of delayed delivery beyond 5 days, we will inform you as soon as possible.
Upon receipt of your order you will be asked to sign for the goods received in good condition. If you are unable to check the contents of the package at that moment in time please sign for the parcel as ‘UNCHECKED’. Failure to do so may affect any warranty claims that you make thereafter.
If you wish to exchange or return an item following receipt of the goods you will need to pay the postage back to us.
During Free Postage & Packaging Offers, when returning your item for a full refund, please note, our postage cost will be deducted from your final refund amount.