• Engineering Tool Zone
  • Construction Tool Zone
  • Engineering Tool Zone

Terms & Conditions

Access and use of our Web sites, together with the sale and the purchase of products from each site, are governed by the terms and conditions set out below, they do not affect your statutory rights.

By using the site you agree to accept the following terms and conditions. If you do not wish to accept these terms and conditions, you may choose not to use this site or contact us to ask for further information. A contract between Apprentice zone and the customer will exist once an order has been accepted, processed, dispatched and received.

1. Format of the Contract

These terms of sale apply to all goods supplied by Apprentice Zone via www.automotiveapprenticezone.co.uk. The Website is governed by the following terms and conditions; they do not affect your statutory rights.

Any order placed by you for goods advertised on our Website is an offer by you to purchase the goods selected in your order. No contract exists between you and us for the sale of any goods until we have received your order and accepted it (which we may do at our discretion). We will send you an order acknowledgement shortly after you place your order, notifying you that we have received your order. This acknowledgement is not notification that we have accepted your order.

The contract is subject to your right of cancellation (see condition 5).

We have the right to terminate the contract if the price of the contract is not received from you in cleared funds.

Apprentice Zone may change these terms of sale without notice to you in relation to future sales.

2. Description and price of the goods

We have taken care to describe and show items as accurately as possible. Despite this, slight variations in items may occur. If there is anything which you do not understand, or if you wish to obtain further information, please contact our Customer Services team on: 0114 247 5572

Every effort is made to ensure that prices shown are accurate at the time of placing your order. If, by mistake, we have under priced an item we will contact you and offer you the following three options:

1. Placing a new order at the correct price for those goods;
2. Canceling the whole of your order; or
3. Canceling your order for the miss-priced goods and reconfirm your order for the correctly priced goods.

If you do not choose one of the 3 available options within 14 days, your order will be cancelled or the under priced item will be removed from your order. If any payment has been made by you, you will be credited back to your original payment method.

If within 14 days of accepting your order we discover that all of the goods are unavailable, we will contact you and advise that we may cancel your order and refund or re-credit you within 7 working days. The refund will be credited back to your original payment method.

If within 7 days of accepting your order we discover that some but not all of the goods are unavailable, we will contact you and offer you the option of canceling the whole order or amending your order to a substitute alternative. If you do not choose a substitute alternative within 14 days, the unavailable item will be removed from your order and we will deliver the available goods. If any payment has been made by you, you will be credited back to your original payment method. The price of an item does not include the delivery charge, which will depend on the delivery method you choose.

3. Payment

Payment can be made by any of the options advertised on our Website. Payment shall be due before delivery, If payment fails your order will be cancelled. There will be no delivery until clear funds have been received.

4. Delivery

Should you want to change the shipping address after the goods have dispatched from us a charge of £10 will be required (a redirection approval is subject to your order and account status). Contact us for details and conditions regarding delivery outside of mainland UK.

5. Your right of cancellation

You have the right to cancel your contract with Apprentice Zone at any time up to 10 days after you receive the goods. Should you wish to cancel your contract after the goods have been delivered to you, you will be responsible for returning the goods to Apprentice Zone at your own cost unless the goods are faulty or miss-described. You will be credited for the goods within 30 days of notifying Apprentice Zone of the cancellation.

6. Refund policy

If you are eligible for a refund, we will refund you back to the payment method you used when you originally paid for your order. Please note: It is your responsibility to notify us of any changes to your card details i.e. you no longer have that account. Refunds can take up to 30 days to process.

7. Warranty

All new goods supplied by Apprentice Zone have a 12 months warranty period from the date the goods were delivered (unless otherwise stated). This warranty does not affect your statutory rights as a consumer. If new goods develop a defect during the 12 month warranty period, you should follow the Returns procedure. Please note that the warranty does not cover you for any defects in the goods arising from fair wear and tear, willful damage, accident, negligence by you or any third party, use otherwise than in accordance with its intended use, failure to follow the manufacturer’s or Supplier’s instructions, or any alteration or repair carried out without the Apprentice Zone's prior written approval.

8. Liability

The use of this Web site is entirely at your risk. The materials and information in this Web site (including text, graphics, and functionality) are presented without express or implied warranties of any kind and are provided "as is". It is your responsibility to evaluate the accuracy, completeness and usefulness of any opinions, advice, services or other information provided.

Apprentice Zone intends for the information contained in this Web site to be accurate and reliable. However, errors sometimes occur. Therefore, Apprentice Zone and its related, affiliated and subsidiary companies to the full extent permitted by applicable laws disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose as to any matter whatsoever relating to this Web site or the information contained herein.

To the full extent permitted by applicable laws, in no event shall Apprentice Zone, its agents, employees, directors, officers and affiliated companies be liable for any damages of any kind caused to any person as a consequence of the use of this Web site including but not limited to any direct, special, incidental, indirect or consequential damages of any kind including but not limited to loss of use, loss of data or loss of profits, whether or not advised of the possibility of such damage, or based upon any theory of liability, arising out of or in connection with the use or performance of this Web site or the information contained herein. We will not be responsible for any detrimental reliance that you may place upon the Web site or its contents.

9. Product Availability

Unless otherwise specified, the materials in the Web site are presented solely for the purpose of educating the user about the products and services of Apprentice Zone. Nothing in this Web site constitutes an offer to buy or sell products or services of Apprentice Zone or its affiliated companies. Apprentice Zone makes no representation that any or all of the materials in the Web site are appropriate or available for sale in any or all locations. Not all products and services described are available in all states of the U.S. or the world. No life insurance, security or other product offered by Apprentice Zone and its affiliates is offered or will be sold in any jurisdiction in which such offer or solicitation, purchase or sale would be unlawful under the insurance or securities laws or other laws of such jurisdiction. No such security or product is offered or will be sold in any jurisdiction by an entity which is not properly licensed to do so in such jurisdiction. Some products may not be available in all states. In addition, any prospectus information available on this Web site is posted for informational purposes only. Those who choose to access this Web site do so on their own initiative and are responsible for compliance with state, local and foreign laws, if and to the extent such laws are applicable.

10. Copyright

This Web site is provided for your personal viewing and Apprentice Zone maintains all copyrights in the text, buttons, layouts, graphic images and logos contained in this Web site. Except as stated herein, no portion of this Web site or its contents may be reproduced, copied, republished, altered, or transmitted, uploaded, downloaded, or posted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Apprentice Zone Ltd. Modification of the materials or use of the materials for any other purpose is a violation of Apprentice Zone's copyright and other proprietary rights. The use of any such material on any other Web site or networked computer environment is prohibited.

You may print a copy of the information contained herein for your personal use only, but you may not reproduce or distribute the text or graphics to others or substantially copy the information on your own server, or link to this Web site, without prior written permission of Apprentice Zone. An acknowledgment of the source must be included whenever our materials are copied or published. Any infringement of our rights will result in appropriate legal action. Apprentice Zone and its affiliated companies disclaim any and all liability which may result from any unauthorized reproduction or use of the information on this site.